+31 20 4919874

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Warranty Engineer

Posting date: 16/05/2016
Salary: 65 000 - 95 000 USD
Job Location: USA
Industry: Automotive
Contact Phone Number: +31 20 4919874

Responsibilities:

  • 1. Identify actual warranty performance
  • 2. Identify the most significant issues contributing to warranty problems
  • 3. Working with cross-functional teams, identify the underlying causes for these problems
  • 4.Working with cross-functional teams, achieve significant reduction in problems causing high warranty, with reduction in R / 1000, Cost Per Unit, and
  • actualwarranty liability percent of sales.

Requirements:

  • 1. Use of Microsoft Office Software
  • 2. Thorough knowledge of all aspects of the factory machining and assembly operations.
  • 3. Thorough knowledge of all aspects of the factory inspection processes
  • 4. Working knowledge of Quality System Requirements
  • 5. Engineering-level understanding of statistics and reliability
  • 6. Disciplined problem solving / failure analysis of materials and processes, including manufacturing issue troubleshooting
  • 7. Manage positive, constructive relationships with customers, understanding their needs and requirements.Able to represent the Fletcher plant and the
  • Thermal Systems Division in a professional manner.
  • 8. Engineering degree or 15 years technical engineering / manufacturing experience
  • 9. Minimum of 5 years working with manufacturing and design.
  • 10. Six Sigma Black Belt preferred

Job conditions:

  • Identify, analyze, and reduce customer warranty claims, costs and incidents to eliminate warranty liability. Works directly with customers to gain quick resolution to all product complaints.


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